Got conflict? Of course you do. Conflict is inevitable in organizations. The key is what you and other leaders do with it. Differing ideas, approaches, expectations, and opinions often lead to on-going conflict, strained relationships, decline in performance, and project derailment. What many leaders and organizations fail to grasp is that not all conflict is negative, painful or unpleasant. Harnessing the power of conflict can and should become a competitive advantage.

This workshop provides an approach to dealing with conflict that emphasizes perspective taking, long-term relationships, and lasting agreements. Participants are challenged to assess the ways they typically respond to conflict and learn strategies for successfully modifying their behaviors for increased effectiveness.