Maintenance

 

Description of Service

Making repairs to existing equipment or facilities (Ex. light out, leaking pipe, or temperature concern). 

How to Make a Request

Service Requests for routine maintenance may be submitted using the online Maintenance Connection Service Request program 24 hours a day or by calling Facilities Management at (407) 691-1000, Monday thru Friday 7:00 a.m. to 5:00 p.m.

For instructions on using Maintenance Connection, click on instructions.

PLEASE NOTE: Service Requests that require immediate attention relating to life safety or worsening situation should be called in and not submitted online. For after hour emergencies, please click here.

 Related Polices

On-line work requests received after 4 p.m. will be routed to technicians the following business day. Because routine requests are treated on a triage basis, those with the greatest impact to the campus community are generally handled first to minimize the overall impact. Routine requests are often treated on a triage basis. Needs that have the greatest impact to the campus community are generally handled first, in order to minimize the overall impact. Any concerns with timeliness or quality of service, please contact Kirk Hemphill, Maintenance Manager at 407-646-2179, or email at khemphill@rollins.edu.