Password Information

Password Change (you know your current password):

  • To change your password go here (If you are not logged in to Outlook on the Web, you will be prompted to log in first)
  • Change password.

Password Reset (you DON'T know your current password):

  • To be able to reset your password you MUST register here (step by step instructions can be found here)
  • After you register your account you can go here 
  • Type in your email address and the captcha
  • Complete two factor authentication with either your cell phone or alternative email
  • Create a new password.

Passphrase Requirements:

  • A passphrase must be at least 16 characters in length

Passphrase Tips & Suggestions:

  • Choose a password/passphrase that has unique words, and therefore hard to guess. Do not use common words or words that are similar because these are susceptible password brute forcing.  The litmus test here is “can I search for this word on the web, and get hits?” If you get hits, try another!
  • Mix it up! Use misspelled words, spaces, numbers and punctuation – all of which strengthen passwords. Example: My C@ts are 2 Qute!
  • Don’t use popular words, quotes, song lyrics or lines from movies.
  • Don’t use sample passphrases shared in the tips section.
  • Don’t use personal information like names, birthdates, etc.
  • Don’t share your password with anyone.
  • DegreeWorks Users: Avoid using &,$,+,%, and quotation marks
  • Mac Users: When you change your Rollins password you will have to make a change in the keychain on your mac to be able to print. Instructions to change the keychain.
  • Information Technology will NEVER ask you for your password, either personally or via an email. If you receive an email asking you to give account information, it is a phishing scam – don’t do it!