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Health, Wellness, and Preventions FAQs

Where is the best place to find information about orders for Orange County? 
Orange County government is providing regular updates for its residents. Information including the state-wide stay-at-home order, testing, COVID-19 heat maps, as well as information from local partners, can be found at the County’s website

What is Rollins doing to respond to COVID-19? 
The College’s main goal in planning and preparations is to protect the safety of our students, faculty and staff. Our planning is guided by the U.S. Centers for Disease Control, the State of Florida Health Department and the Orange County Health Department. The College is taking a number of steps to prepare for and respond to the issues raised by the novel coronavirus (COVID-19). This includes, but is not limited to: 

  • Activating our Emergency Response Team, with dedicated working groups with responsibility across campus. 
  • Staying in regular communication with state and local health officials. Regular monitoring of national and state organizations, including the U.S. Centers for Disease Control, the State of Florida Health Department and the Orange County Health Department. 
  • Having ongoing conversations about risks related to international travel. 
  • Keeping our community informed by sharing best practices and expert guidance on public health infection control. 

What are the symptoms of the coronavirus?  
Symptoms can include a fever/chills, cough, shortness of breath, fatigue, body aches, headache, nausea/vomiting, diarrhea, sore throat, congestion or runny nose, and/or new loss of taste or smell – similar to what you may feel with influenza or a bad cold. The incubation period (how soon the symptoms appear from the time of first exposure) for these types of viruses is typically 2-14 days.  

How can I prevent infection with COVID-19?  
There is currently no vaccine to prevent COVID-19 infection. The best way to prevent infection is to avoid being exposed to this virus. However, as a reminder, the Centers for Disease Control and Prevention (CDC) recommends everyday preventive actions to help prevent the spread of respiratory viruses, including:  

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.  
  • Avoid touching your eyes, nose, and mouth with unwashed hands.  
  • Avoid close contact with people who are sick.  
  • Stay home when you are sick.  
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.  
  • Clean and disinfect frequently touched objects and surfaces.  
  • Physical distancing, remaining six feet apart.

Will Rollins provide hand sanitizer?  
Students will be given a hand sanitizer dispenser and can utilize refill stations available throughout campus. Faculty and staff will have access to hand sanitizer for their work areas.  

Will Rollins have flu shots available for the student community? 
Yes. Flu shots will be available and free to students. Students, faculty and staff are encouraged to receive a flu shot. Flu shots will be provided through the Wellness Center on a walk-in basis from 8:30 – 10 a.m. on Wednesday and Thursday weekly. You will also see the Wellness Center on campus at various tents offering flu shots in the coming weeks. 

How is "close contact" defined?
“Close contact” is defined by the CDC as someone who was within six feet of an infected person for a cumulative total of 15 minutes or more over a 24-hour period, starting from two days before illness onset (or, for asymptomatic patients, two days prior to test specimen collection) until the time the patient is isolated. The CDC updated this definition October 21, 2020.


Are masks required on campus?
Yes. All members of the Rollins community – faculty, staff, students, and visitors – are required to wear masks on campus in public settings. Mask wearing is one of the most important actions we can all take to eliminate the spread of the virus, as masks are useful in both preventing illness in healthy individuals and in preventing asymptomatic transmission. When a community wears facial coverings consistently, there has been a reduction in COVID-19 cases. Learn more about how masks curtail community transmission here.  

Will Rollins be providing masks?
Yes. All students will receive a Wellness Kit that includes two masks, hand sanitizer, and a reusable thermometer, plus information on preventing the spread of disease and how to report illness. We ask that you self-monitor on a daily basis for temperature and symptoms of COVID-19 throughout the year and report any symptoms to the Wellness Center. Faculty and staff will be receiving face masks (2) and will have access to hand sanitizer.  

When, specifically, do I need to wear a mask?
It is our expectation that you come to Rollins with your mask, and you wear a mask when interacting with others. Mask wearing is required on campus with exception to your private office when working alone or when in your residential room.  

Why are a face shield and mask important?
Face masks protect each other better than a face shield alone. When it is not possible to maintain a 6-foot physical distance, such as in a laboratory setting or Hume House or office hours (in a smaller office), a face mask plus a face shield offers more protection.  

Under special circumstances, a face shield may be used instead of a face mask. For example, someone with an accommodation for breathing issues or language learning situations (especially for young children) or when an individual in the group is hearing impaired and needs to read lips (we are investigating the pros and cons of clear masks vs face masks in this case).  

Each faculty member may request a face shield through their department chair. Accommodation forms should be completed through HR if there is a need for an accommodation (breathing, hearing impairment, etc.).  

Should I purchase a medical-grade N95 mask or a mask with a face shield?
We do not recommend the use of medical-grade N95 masks. Masks with relief valves may not be worn on campus as they do not protect others. (Exceptions that are aligned with job duties may be made.)  

Face shields may also be requested by those unable to wear a mask for documented health reasons. To request a mask accommodation, contact Requests will be evaluated on a case-by-case basis.  

In laboratory environments such as the Bush Science Center and the Hume House Child Development & Student Research Center, and other places where it may not always be possible to maintain six feet of physical distancing, face shields will be worn over masks.  

If a student shows up to class without a mask, they will be told to attend class virtually from their room or residence hall. Students who do not undergo a health screening (or show up without a mask/face covering) will not be able to attend class in-person.  

Will face shields be an acceptable alternative to a mask?
Masks are needed to minimize spread of aerosolized droplets from a person’s mouth. Face shields are a secondary barrier and should be used only with a mask underneath.  

What is the enforcement policy for mask wearing on campus? How will this be accomplished? 
It is our shared commitment to each other that we hold our students, faculty, staff and campus visitors accountable for keeping Tars safe. It is appropriate for our faculty and staff to tell students that they must wear masks. We will be sharing more soon on best practices for approaching our community members.  

For our students, we are updating the Student Code of Conduct for compliance with mask wearing and other social responsibilities. We are working on a “Tars Promise” with SGA for adherence to these practices, with guidance from the CDC and our campus experts. We will follow up with students not in compliance. We believe in our students and the desire to be on campus and are optimistic that we all will do the right thing to keep our Tars safe.  

All individuals on Rollins campus are required to wear masks. Signs at all entrances to campus will signal to visitors that this is our policy on campus.  

Are visitors to campus who are exercising exempt from the College’s mask wearing policy? 
No. The College’s mask policy, which is that masks are required at all times, applies to all members of the campus community, as well as visitors, regardless of activity.  

Will daily screenings be required? 
To further reduce the transmission risk to our campus community, we will require a daily screening (from students, faculty and staff) through our #CampusClear mobile app. This will allow for daily self-screening, which will help direct our community members to seek healthcare immediately and decrease the transmission of COVID-19 to the campus community. 

The #CampusClear app uses industry standard security practices to protect your data and is HIPAA compliant. Access to this information will be restricted to Health administrators tasked with the mitigating COVID-19 on our campus. 

What is #CampusClear?  
#CampusClear is a daily self-screening app and campus “wellness pass” that we are asking all members of the on-campus community to begin using September 1, 2020. 

How do I download the #CampusClear app? 
This app should be downloaded from the Apple App Store or the Google Play Store, for free, prior to arrival on campus. For those that do not have a smart phone, you can complete the screening tool using a web browser. More information is forthcoming. 

I’m concerned about using #CampusClear. How will it protect medical privacy? 
The #CampusClear app uses industry standard security practices to protect your data. Access to this information will be restricted to Health administrators tasked with mitigating COVID-19 on our campus. 

Why do I need to do this?  
#CampusClear is part of our comprehensive strategy for controlling the spread of COVID-19 on campus, and your participation helps to keep our campus safe for everyone. Please be sure to self-screen daily, even if you have no symptoms. If you develop symptoms after having completed the daily screening, we ask that you alert the Wellness Center. 

What does “wellness pass” mean?  
Once you have completed your daily screening, the result on your screen serves as a “wellness pass” that you may be asked to show when accessing certain buildings and spaces on campus.  

Do I have to use the app if I’m a commuter student?   
Yes, all members of the in-person campus community are asked to complete the wellness screening daily.   

Do I have to use #CampusClear if I’ve chosen to study fully virtually?  
No, students studying remotely this fall are not expected to use #CampusClear.    

How will visitors to campus know they need to complete the app?   

Signage will be placed prominently at garages and parking lots, as well as in front of certain buildings. Signage will say: “In order to come onto the Rollins campus, all campus community members and visitors need to complete a daily wellness screening. Please be prepared to show your app at certain buildings across campus.”      

Who monitors the app and who am I expected to show it to? 
We ask that everyone be prepared to show their wellness pass at any time, but most often at buildings in which people can congregate (namely, Olin Library, Kathleen W. Rollins Hall, Cornell Campus Center and the Alfond Sports Center). In front of these buildings, signs will be displayed reminding those who enter, “In order to enter this building, you will need complete your daily wellness screening. You may be asked to show your app.”   

Can anyone ask me to show that my daily wellness screening was completed?   
Yes. We ask that you be prepared to display your screening results at any time. In addition, you may ask any member of the campus community to share their results as well. If you are meeting with students or other Rollins community members, before meeting in person with an individual or group it’s appropriate to ask if they have completed the screening.   

Besides self-screening, what other types of screening will be used to keep the campus community safe? 
In partnership with a bio-tech company, we are studying testing wastewater effluent from residence halls on a weekly basis using polymerase chain reaction (PCR) analysis with CDC novel coronavirus primers. This would provide up to seven days’ advance notice of an increase in infection in a residence hall. Identifying residence halls with a significant peak in COVID-19 levels in the effluent will signal us to test everyone in the residence hall and respond accordingly. 

Am I required to get tested for COVID before coming to campus?  

While we are not requiring a negative COVID test from students prior to arrival, getting tested before coming to campus is one more measure of securing the health and safety of you and your campus community. If it is within your ability to do so, we urge you to get tested before coming to campus.  

How often can students get tested? 
Orange County Epidemiology does not recommend regular testing schedules. Testing should be used for a close contact exposure, and if an individual is symptomatic with COVID-19 symptoms. If a student has specific concerns, they can contact the Wellness Center. 

Is there a cost associated with a COVID-19 test at Rollins? 
There is no charge for a COVID-19 test. 

What protocols are in place for students living off campus who test positive and need medical care? 
The Wellness Center is available to complete telehealth appointments for students living off campus. 

If a student leaves campus, will they need to be tested upon their return? 
No. At the present time it is not required. We are encouraging our students to stay on campus as much as possible. 

Will students who test positive for COVID-19 be quarantined? 
Yes, we have developed plans to dedicate space for quarantine of exposed, asymptomatic residential students and isolation and care of our residential students who become ill and test positive for COVID-19. Several campus locations have been reserved for this purpose. We will make every effort to provide necessary care, including meal delivery, wellness monitoring, and provisions for continuing studies virtually while in quarantine/isolation. 

Please know in advance that we will not be able to accommodate rebates for room and board for those who must quarantine or be isolated and elect to return home for the period. 

What is the isolation and quarantine protocol for our students? 
With all students being housed in single occupancy rooms this allows for any student to quarantine in their own space if a close contact to a COVID person occurs. Isolation spaces will be designated for any positive COVID student. When feasible students will be able to return home to quarantine/isolate if clinically appropriate. 

When a student tests positive at the Rollins Wellness Center they will be moved to an isolation space. Rapid Trace will be notified to begin contact tracing of close contacts of our campus community and identify those individuals that need to quarantine due to close contact exposure. 

What are the specific parameters of quarantine?
Quarantine is defined as staying home for 14 days since the day of exposure to a positive COVID individual and monitor for symptoms of COVID. Stay away from others, and wear your mask at all times when accessing the bathroom or laundry room. Do not hang out in group spaces by yourself or with others. Students are allowed to go outside two times per day, alone, for 15 minutes to get fresh air away from others.

Will Rollins be conducting contact tracing? 
While our Wellness Center staff are experts, we have partnered with AdventHealth to provide support so we can prepare properly for numerous scenarios, including widescale testing and contact tracing as required. This integrated approach will best support our students while keeping our community well. 

Thorough contact tracing is vital in containing the spread of the virus across campus. Rollins has contracted with Rapid-Trace to expand our capacity for contact tracing. This partnership will allow us to provide additional medical expertise and support to manage the pandemic. We are also hiring an additional nurse in the Wellness Center to conduct contact tracing on-site. 

Rapid-Trace will send emails, texts, and phone calls. 

When it comes to contact tracing for COVID-19 positive students, are we relying on the honor system when interviewing them? 
Contact tracing is one tool in decreasing the transmission to our campus community. Again, it is important that all members of Rollins maintain their social responsibility for reporting close contacts so that we can keep Tars safe! Contact tracing also involves analyzing their residential space for close contacts and any close contacts in the classrooms (if physical distancing was not maintained). 

If a student tests negative during the semester but has symptoms, will Rollins re-test in a couple of days? 
If the Wellness staff is suspicious of COVID-19 (and the rapid test is negative), the Wellness Center will follow up with a PCR COVID-19 test (through Quest Diagnostics). During that time the student may be moved to isolation while awaiting results. 

What if I am tested and diagnosed with COVID-19 at an off-campus medical facility? 
If you are diagnosed with COVID-19 through testing other than the Wellness Center, we ask that you update your daily screening tool with your positive results. Reporting positive cases through the screening application will allow contact tracing to begin promptly and will help keep our community safe. If a student tests positive at any time, rapid or PCR, they will be isolated and contact tracing will begin.  

What are the plans should there be an abrupt surge of infections on campus? Which hospital(s) should students use? Any concerns for capacity? 
We currently review hospital beds’ capacity daily to ensure members of our Rollins community will have the necessary emergent support they may need. At present time, the hospital beds available are not a concern, but we will continue to monitor that data. AdventHealth Winter Park is the closest hospital to the Rollins College campus. 

Is on-site rapid testing be available to faculty and staff?  
Yes. Contact the Wellness Center to make an appointment. 

What is the accuracy of the rapid testing?  
The rapid tests are 85% accurate, if you test positive. If a student is symptomatic but tests negative, the Wellness Center will re-test.  

If while I'm isolating for a positive COVID-19 test, I then get a negative COVID-19 test, can I stop quarantining?
No. A negative test means you are negative that day, but you can develop symptoms post-exposure up to 14 days later. Per CDC guidance, the quarantine stands for that duration of time.

How will the Rollins community be informed of COVID-19 cases? 
We have developed a dashboard that will be posted on our COVID-19 website. 

When can I receive the vaccine?
Florida is currently vaccinating healthcare workers and those 65+.

  • 1a: Health care personnel and long-term care facility residents
  • 1b: Front-line essential works and people age 75 years and older.

Rollins has applied to be a vaccination site for the Rollins community.

Can a COVID-19 vaccine make me sick with COVID-19?
No. None of the authorized and recommended COVID-19 vaccines or COVID-19 vaccines currently in development in the United States contain the live virus that causes COVID-19. This means that a COVID-19 vaccine cannot make you sick with COVID-19.

After getting a COVID-19 vaccine, will I test positive for COVID-19 on a viral test?
No. Neither the recently authorized and recommended vaccines nor the other COVID-19 vaccines currently in clinical trials in the United States can cause you to test positive on viral tests, which are used to see if you have a current infection.

If I have already had COVID-19 and recovered, do I still need to get vaccinated with a COVID-19 vaccine?
Yes. Due to the severe health risks associated with COVID-19 and the fact that re-infection with COVID-19 is possible, a vaccine should be offered to you regardless of whether you already had a  COVID-19 infection.

Will a COVID-19 vaccination protect me from getting sick with COVID-19?
Yes. COVID-19 vaccination works by teaching your immune system how to recognize and fight the virus that causes COVID-19, and this protects you from getting sick with COVID-19.

Will a COVID-19 vaccine alter my DNA?
No. COVID-19 mRNA vaccines do not change or interact with your DNA in any way.