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and student help desk support.

Information Technology
User Services

Travis Ray
Senior Technical Support Specialist
Responsible for the monitoring and troubleshooting of Rollins College computer network systems. Oversees I.T. student assistants and call ticketing system. Additional duties include faculty, staff
Son Nguyen
Technical Support Specialist
Son provides hardware, software and network support to Rollins College students, faculty and staff. He also assists student and faculty with any multimedia-related issues, from video editing to Photoshop.
Betsey Shutts
Senior Technical Support Specialist
Betsey provides hardware, software and network support to Rollins College students, faculty and staff.Steve Atchison
Technical Support Specialist
Supports faculty and staff use of high-tech classrooms and Special Events A/V.Scott Garrow
Technical Support Specialist
Scott provides hardware, software and network support to Rollins College students, faculty and staff.